Webstore FAQ
Orders placed before 2pm will ship the same day (M-F). Orders placed after 2pm will ship the following business day.
Once your order has shipped, a tracking confirmation will be sent to the email you provided at checkout.
After adding items to your cart and confirming your address, expedited shipping options like next day air and others are available for an additional cost. Please be aware that shipping days are Monday - Friday.
If the item goes through to your cart, we have it in stock.
Please contact support@homedesignhardware.com for a quote and ETA.
We offer free shipping on orders over $50.
Information about returns can be found here: Request a Return
Yes, All the locks on your order can be keyed alike or keyed to a specific key number of your choice. Add this request as a note when checking out. Large keying orders or master keying requests may be subject to additional charges. Please contact support@homedesignhardware.com for quotes and questions.
Hardware FAQ
The terms "satin" and "brushed" can often be used interchangeably, and refer to a matte finish, instead of a polished finish.
Residential door handing is determined from the exterior side of the door and depends on the hinges. If you stand outside of your door, and the hinges are on your right, the door is right-handed. If you stand outside the door and the hinges are on the left, the door is left-handed. In-swing or out-swing doesn't matter; it's always the hinge side.
6AL stands for "six-way adjustable latch," and indicates that the latch can be adjusted to either a 2-3/4" or a 2-3/8" backset and has both round corner and square corner faceplates and a drive-in collar for the latch.
The backset is the distance from the edge of the door to the center of the large bore hole for the lockset. Most standard doors have either a 2-3/8" backset or a 2-3/4" backset.
SMT stands for "SmartKey Security" in Kwikset locks. SmartKey Security® features re-key technology, which allows you to re-key your locks yourself in seconds.
Extended lip strikes are measured from the center of the screw hole to the end of the lip of the strike. For more details, check out this blog post from Stone Harbor Hardware: Hardware Basics: All About Extended Strikes .
This 2-in-1 innovation allows you to easily change from locking to non-locking functions by inserting or removing the locking pin from the pinhole on the interior side of the lock.
Other questions?